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<p>If a renewal payment fails, we&apos;ll retry it and notify you by email so you can update your payment details. If payment can&apos;t be collected, your subscription may be paused. If you need help updating your payment method, our customer service team is there for you.</p>

If a renewal payment fails, we'll retry it and notify you by email so you can update your payment details. If payment can't be collected, your subscription may be paused. If you need help updating your payment method, our customer service team is the

What happens if my payment fails?

Subscriptions

What is Klyr Concealing Cream+?

How do I use Klyr Concealing Cream?

Why does my dispenser look like a brush instead of a pump?

How should I apply Klyr Concealing Cream+?

Can I use Klyr Concealing Cream+ everyday?

Is Klyr Concealing Cream+ suitable for sensitive or acne-prone skin?

Does Klyr Concealer Cream+ cover tattoos, scars, or spots?

How do I find my shade

What makes Klyr Concealer Cream+ different from other concealers?

What if Klyr Concealing Cream doesn’t work for me?

What if my skin is dry or redness-prone - will Concealing Cream+ work for me?

Do I need to put sunscreen on?

Why isn’t anything coming out when I press the pump?

Where is the Concealing Cream+ produced?

Concealing Cream+

What is Klyr Daycream+?

How do I use Klyr DayCream+ the right way?

Can I use  Klyr DayCream+  with Concealing Cream+ and   TanDrops+?

Does Klyr DayCream+ protect against UV and pollution?

What if  Klyr Daycream+ doesn’t work for me?

How should I store Klyr Daycream+?

Where is the DayCream+ produced?

Daycream+

What is Klyr TanDrops+?

How do Klyr TanDrops+ work?

What’s inside Klyr TanDrops+?

How do I use Klyr TanDrops+?

How much Klyr TanDrops+ should I use?

What happens if I use too many Klyr TanDrops+?

What if Klyr TanDrops+ doesn’t work for me?

Where are the Tandrops+ produced?

Tandrops+

What is Klyr Concealing Sponge+?

Do I need it to apply Concealing Cream+?

Is Klyr Concealing Sponge+ reusable?

What makes the Klyr Concealing Sponge+ different?

How often should I clean my Klyr Concealing Sponge+?

How long does the Klyr Concealing  Sponge+ last?

How do I use the Klyr Concealing Sponge+?

How do I store Klyr Concealing Sponge+?

Where is the Concealing Sponge+ produced?

Concealing Sponge+

Products FAQ

How fast is the delivery?

How much is the shipping cost?

How can I track my order?

Where does Klyr ship?

What if my package is delayed, lost, or damaged?

Shipping & Delivery

Understanding our 100% money back guarantee policy

How to initiate a return?

How do I change my shade?

Who is eligible for the 30-Day Money-Back Guarantee?

How to Request a Refund?

Which products are covered by the refund policy?

When can I request a refund?

How long does it take to receive my refund?

Are shipping costs refundable?

Do discounts affect my refund amount?

Returns

What payment methods do you accept?

Can I pay in my local currency?

When will I be charged?

Is my payment information safe?

Can I use multiple payment methods on one order?

My payment didn’t go through. What should I do?

Do you accept prepaid or gift cards?

Do I get a receipt or invoice?

Can I pay in installments?

What if I see a double charge?

Payments

Can I cancel or change my order?

What if an item is out of stock or on backorder?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

Shopping FAQs

How does a subscription work?

Can I cancel my subscription?

What happens if I cancel right after placing my first order?

Does cancelling my subscription also cancel my order?

When will I be charged for my next order?

Can I change my delivery frequency?

Can I skip or delay my next delivery?

Can I change my delivery address or payment method?

Can I return a product I received through my subscription?

How can I unsubscribe from Klyr promotional emails?

How can I contact the Support Team?

What happens if my payment fails?Updated 2 months ago