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Understanding our 100% money back guarantee policyUpdated a month ago

100% Risk-Free Guarantee (First-Time Customers)

At Klyr Men, we want you to feel confident trying our products for the first time.


If the product isn’t the right fit for you, we offer a 100% Money-Back Guarantee on your first product so you can try it completely risk-free.


How it works

  • This guarantee applies to first-time customers only 
  • You may open and test one product, even if it has been used 
  • If you ordered multiple products, only one opened item of each product-type is eligible for a refund 
  • All other products must remain unopened, undamaged, and in their original packaging 


Eligible products

Our risk-free guarantee applies to:

  • Klyr Concealing Cream+ 
  • Klyr Daycream+ 
  • Klyr TanDrops+ 

Not eligible:

  • Klyr Concealing Sponge+. The Concealing Sponge+ can only be refunded when it is returned sealed and unused (due to hygiene reasons).


Important conditions

  • Your refund request must be submitted within 30 days of receiving your order 
  • For any orders after your first purchase, the standard 14-day return period applies, and products must remain unopened and sealed to qualify for a refund 
  • If you ordered multiple units of the same product (including different shades of our Concealing Cream+), please note that only one opened product is eligible for a refund 
  • If more products are opened than allowed, we will issue a partial refund according to our return policy 


Refund details

  • Refunds are issued to your original payment method 
  • Once we receive your return, refunds are typically processed within 4 business days 

Please note:

  • Shipping costs are not refunded 
  • If your order qualified for free shipping, a standard shipping fee of $6.95 will be deducted from your refund 


Return process

  • You are responsible for the return shipping costs 
  • You are also responsible for ensuring your return arrives at our facility 


If your return does not arrive, we unfortunately cannot process a refund.
We recommend using tracked or insured shipping.


Fair use

This guarantee is designed to let you try our products risk-free.
Any abuse or misuse of this policy may result in denial of refund eligibility.


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