Understanding our 100% money back guarantee policyUpdated 2 months ago
At Klyr Men, your satisfaction comes first. Not vibing with a product? No stress, we’ve got your back. Check out our policy below:
100% Risk-Free Guarantee
Didn’t like what you ordered? We’ll refund you. No returns. No drama.
We can also exchange your order for something of the same value that could be a better fit.
We won’t ask you to send anything back. All we ask is for a quick heads-up on what went wrong, and if you’ve got photos or a short video, even better. Your feedback helps us improve the products you trust.
Terms and conditions
The refund request must be initiated within 30 days of receiving the product. Any requests made beyond this period will not be eligible for a refund under this policy.
This policy applies only to Klyr Concealing Cream+, Klyr Daycream+, and Klyr TanDrops+. Klyr Concealing Sponge+ is not included in this offer.
This offer does not apply to bundles or multi-packs.
We want you to be able to try our products without worrying whether they’re right for you! This is why this is a one-time offer for customers trying our products for the first time. It cannot be applied to any customers ordering the same product again.
Refunds will be issued to the original form of payment used for the purchase. It can take up to 5 to 7 days from the date of accepting your refund request by our Customer Service Team to process the refund.
If you used a discount or promotion on your purchase, your refund will be calculated based on the discounted price you paid, not the base price of the article without the discount.
Original shipping charges are non-refundable. This is due to third-party distribution partnerships.
If you qualified for free shipping, but after your product refund, this brings the total cost of the order under $70, the free shipping qualifier, then the cost of shipping will be deducted from your refund. This is due to our third-party distribution policy. We are unable to recover that fee from our partners.
Free gifts and promotional items are not eligible for this policy.
Any misuse or abuse of this policy will result in forfeiture of the refund eligibility.
For non-cosmetic products, our standard return policy applies.